Use case · Same-day courier
Rush work, priced when it is booked and proven when it is dropped.
On-demand jobs across a metro area: orders arrive all day, the price depends on the service, the weight and the distance, and the customer wants to know where the driver is.
The job
What makes this work hard
- Rush orders by phone, email and portal at the same time
- Prices worked out by hand and argued over later
- Customers calling to ask where the driver is
- Late deliveries found out when the customer complains
A day on NemiRoute
How the day runs
A typical day for this kind of work, told through the product. Times are illustrative.
- 08:00
Orders come in priced
Customers book in the portal or through the API. Each order is priced from your Same Day or Express 2-Hour price set as it is entered.
- 08:05
Assigned from the board
The dispatcher picks a driver and vehicle from the order list; the driver gets a push notification.
- 10:20
A delay, seen first
The live map shows a vehicle running late on its next stop. The dispatcher hands the remaining stops to another driver.
- 11:05
Delivered with proof
The driver completes the stop with a signature and a photo near the address; the recipient gets the delivered email.
What it leans on
The parts of NemiRoute this work uses most
- Service levels as price sets
- Same Day, Express 2-Hour, After Hours, each with its own base price, cut-off and modifiers.
- Live map
- Every vehicle, its next stop, ETA and delay.
- Automatic updates
- Email and text templates per order event, with the tracking link.
Limits
Check these first
Try it on your own orders.
The free plan needs no card. Set up your prices, add a customer and a driver, and run a delivery the same day, or book a walkthrough on the demo company first.